How we collect and use information
We may ask you to provide your name and contact details when posting a comment, downloading educational material, making a donation on our website. We may also maintain records with details of individuals who contact us for (further) information or for help, but only in case we need to contact them later on or provide further information to them in the future.
We show social networking sharing buttons and widgets from Facebook, Google, Twitter, LindedIn, YouTube and Pinterest on our website to enable you to easily share Zero waste Europe articles, case studies and news with friends. These social networking sharing buttons and widgets come from web servers which may track your behavior on our website and may combine this with other information about you originating from other websites. You can install a browser add-on like “Disconnect” for Chrome and Firefox to disable them. Zero Waste Europe does not have access to any of your details or personal information from these services.
We also gather information automatically about website visitors to help us maintain and improve the design of our website. We use Google Analytics to gather this data and analyze it. You can install the “Google Analytics Opt-out Browser Add-on” to prevent information about your visits to our website being sent to Google Analytics. This data is anonymised by Google and we have no access to identifiable information.
Information sharing and disclosure practices
Your name may appear together with your comments on our website if you input your name to post a comment. If you sign a petition and give us permission we may share a summary of your action on our website to inspire further action – we will not do this without your express permission. If you petition someone using our website – for example a government official or company CEO – then we may send your name and email address with your message to them.
We may also disclose and provide access to the information you provided to our contractors who are performing services on our behalf. However, such contractors are not permitted to use your information for any purpose other than providing services to us. Finally, where we pass your information to contractors located in countries outside the European Economic Area, we will make sure that they apply the same level of protection to your information as we do.
We have implemented appropriate technical and organisational measures to secure personal data against loss or against any form of unlawful processing. Our donation pages are secured using Secure Sockets Layer (SSL), a security protocol that provides communications privacy over the Internet in a way that is designed to prevent eavesdropping, tampering, or message forgery. Your card payments are made through website Stripe which ensure the security of provided data (https://stripe.com/be/privacy).
Only employees who need to access information about supporters and website visitors to perform their work are granted access to this personal identifiable information.
Questions regarding the processing of your information and your rights
Should you have any questions about the use or collection of your personal data or if you would like to know which personal data are processed, or you would like to alter, delete or block some of the information processed concerning you, please contact our supporter services on: email@example.com.
We are obliged to request proof of identity before access to personal data is given.
If you would like us to remove your information from our mailing list, please click the “Unsubscribe” link at the bottom of any email we sent to you or contact us directly at firstname.lastname@example.org.
Information we may receive from third parties
Third parties may pass certain information about your use of its service in relation to Zero Waste Europe. Information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Zero Waste Europe website. You may also unlink your third party account from the Service by adjusting your settings on the third party service.
We may directly collect analytics data, or use third-party analytics tools and services like Google analytics to help us measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Links to Other Websites and Services
There are different types of cookies:
First party cookies: These are set by the website you’re visiting, and only that website can read them. In addition, a website might use a separate company to analyze how people are using their site. And this separate company will set their own cookie to do this.
Third party cookies: These are set by someone other than the owner of the website you’re visiting. Our website may also contain content from other sites like Facebook or Twitter, which may set their own cookies. Also, if you Share a link to our website, the service you share it on (e.g. Facebook) may set a cookie on your browser.
List of third party cookies: